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Tag Archives: Stakeholder Management

Project Management in the 15th Century

The challenges faced by Filippo Brunelleschi, a goldsmith and clock maker, who went on to become a prominent architect in the Italian Renaissance included politics, wars, and competing interests focused on destroying his credibility.  It seems nothing much has changed for innovative project leaders in the intervening 600 years.

Brunelleschi’s primary claim to fame is the design and construction of the dome to complete Florence’s new cathedral. For most of the construction period, the Republic of Florence was one of the wealthiest city states in what is now modern Italy, and to show off its wealth the Republic decided to build a monumental cathedral.

Work on the Cathedral Santa Maria del Fiore started in 1296 under the direction of the Opera del Duomo, to a design proposed by Arnolfo di Cambio. As part of the design process a 30-foot long model of the cathedral complete with its massive dome and ornate finishes had been constructed, and the members of the Opera, and anyone involved in leading the detailed design or construction processes swore an oath to faithfully reproduce the model at full scale.

By 1380 (84 years after the start) work on the body of the cathedral was nearing completion, Arnolfo di Cambio had died, and no-one had a clue how to build the massive dome – it was wider and higher than anything previously built. As a committee faced with a difficult decision, the Opera did what most committees do, nothing! After 30 years of procrastination, a public bid was finally issued in 1418, to find someone to design and build the dome.

The biggest challenge was the shortage of timber. Arches and domes are traditionally built using centring that supports the incomplete structure until it is joined at the top and becomes self-supporting. However, the size of the dome (143 feet 6 inches in diameter – 46 meters), and the height of the dome, the base started at 170 feet above ground level, meant there were insufficient large timbers in the North of Italy for the work. 

The design by Filippo Brunelleschi held the most promise, but it was so futuristic that was almost incomprehensible to the commission members. His proposal was to build the dome without support from the ground. The notoriously hot-headed goldsmith may have won the competition to design the dome for the city’s cathedral, but the way forward was far from clear.

Building a massive self-supporting dome had never been attempted before, and had no formal training as an architect or engineer. He had spent a decade in Rome studying the Roman architecture and construction techniques but the quality of his self-study was unknown.  

The novelty of the design, and Brunelleschi’s lack of a track record, coupled to his innate tendency to secrecy, generated perplexity and doubts in the minds of the Opera and so a no-decision approach was adopted. After a year’s delay they appointed two principal construction managers (capomaestro), Brunelleschi and Lorenzo Ghiberti plus two other ‘architects’ as their deputies to design and construct the dome.   This arrangement was about as successful as one would expect and after a lot of politicking and intrigue Filippo eventually assumed full responsibility for the construction, but Lorenzo never gave up trying to regain ascendency and the politics and intrigue continued at many levels.

Brunelleschi eventually built the dome between 1420 and 1436, following the design he had presented to the Opera in 1418. The lantern on the top was added some 10 years later following another design competition won by Brunelleschi. His dome still stands in the centre of Florence despite earthquakes, lightening and wars. But why is Filippo Brunelleschi’s successes important?

In my view, there are several reasons. Probably the most significant is the fact that Filippo Brunelleschi was one of the very first master builders and architects to be publicly recognised. He is buried in the crypt of the Santa Maria del Fiore, has two biographies, and is remembered in history – before his time architects and master masons were generally seen as being only slightly more important than other trades.  

He also looked after his workforce, wages were set by the Opera and Guilds, but Filippo was responsible for safe working conditions:

  • Workers were not allowed to ride in the cranes. Walking up and down 500+ steps may not be fun but it was a lot safer. Riding on crane loads in modern times continued through to the 1970s in most parts of the world.
  • The wine workers drank with their lunch had to be cut with at least 50% water. Drinking wine was a lot safer than drinking water in the 15th century, but with a clear drop of 200+ feet to the floor, everyone needed to stay sober.  Very heavy fines were enforced if someone broke this rule, in modern times alcohol and drug testing on construction sites is a relatively new innovation.
  • The spiral staircases to the dome were one-way, two for going up, two for descending.
  • As well as work platforms inside the dome the workers were fitted with leather safety harnesses. 

Finally, he was an innovative designer. Detailed designs were drawn, and 3D models made for the complex brick, stone and timber components of the dome, and for the cranes and other equipment used to build the dome. Unfortunately, very little of this work survives, so we still don’t know many of the secrets embedded in the dome’s structure. For the whole duration of the project, Brunelleschi personally managed the stakeholder relationships. With an obviously concerned client, the Opera, he provided detailed information in terms of costs, execution times and the quality of the work. He also managed the relationships on-site with the various master builders responsible for the different sections of the dome, and worked with them to replan the work and resources when necessary to absorb delays. And he had to contend with a population who felt the cathedral needed finishing in a hurry.

The success of Filippo Brunelleschi’s efforts can be appreciated by anyone visiting Florence.  If you have found this post interesting, Brunelleschi’s Dome – How a Renaissance Genius Reinvented Architecture by Ross King is a good read.

For more construction management history see: https://mosaicprojects.com.au/PMKI-ZSY-005.php#Process2

Rethinking Change

The fifth and final paper in Dr. Lynda Bourne’s series: Project Management in the time of COVID has been published in the November edition of PM World Journal.  This paper outlines some practical ways to facilitate the changes proposed in the previous four papers in this series, and identifies some processes and actions that can be applied by organizations to assist with the transition to life post-COVID.

It is organized as follows:

  • First, a discussion of the importance of leadership, engagement of stakeholders, managing uncertainty, consultation, and communication, in facilitating change
  • Second a discussion on approaches for effective change management
  • Third a focus on how to identify and counteract recurring issues in implementing the change.

The full series can be downloaded from https://mosaicprojects.com.au/PMKI-ORG-060.php#COVID

Rethinking Communication

The fourth paper on our series for the PM World Journal on Project Management in the time of COVID, Rethinking Communication has been uploaded to the Mosaic website.

Organizations everywhere are struggling with the requirements of returning project planning and delivery to pre-COVID levels, which in turn creates a range of communication challenges. They need to prevail over the global threats of staff and material shortages, the demographic changes to the project workforce and the general reluctance of project teams members to resume full-time face-to-face modes of working. These are complex issues for organizations and may need courage to introduce innovative flexible work modes and to introduce new people strategies to acquire and retain project workers. It is a great opportunity for innovation and flexibility, and will require a measure of audacity from often conservative organizations. To achieve these ambitious goals, they must ensure that communication and people management strategies match any changes they plan to introduce, and even more important, to ensure adequate consultation with their people.

Download all three papers from: Project Management in the time of COVID

Rethinking Teams 

The third paper on our series for the PM World Journal on Project Management in the time of COVID, Rethinking Teams has been uploaded to the Mosaic website.

Teams are central to project delivery, but the current situation of ‘living with COVID’ presents a series of challenges including the challenge of acquiring and supporting teams and team members, and dealing with the residual issues of the pandemic such as anxiety, loss of control over the work product and re-negotiating work-life balance. New modes of working create advantages and disadvantages from the perspective of both workers and organizations. But, how best to manage teams in the new hybrid mode, based on the learnings from the previous decade’s use of virtual teams and deal with the urgent emerging issues such as, shortages of experienced staff, and how to reform training, acquisition and retention of project team members.

Download all three papers from: Project Management in the time of COVID

Do project plans predict or create the future?

Our latest article, Is Planning Predictive or Persuasive suggests that project controls staff and management place too much emphasis on attempting to develop the ‘perfect plans’ that accurately predicts future outcomes (a passive process that is doomed to failure), and not enough on using the planning and scheduling processes to proactively influence the direction of the project’s future work.

Download Is Planning Predictive or Persuasive from: https://mosaicprojects.com.au/Mag_Articles/AA019_Is_Planning_Predictive_or_Persuasive.pdf

Rethinking Leadership and Governance

Rethinking Leadership and Governance is the second paper in the series Project Management in the time of COVID. Governance and leadership are mutually inclusive. Leaders define and support good governance, while leadership is enhanced by good governance.

This paper looks at the definitions of governance and leadership, then describes Australia’s pre-pandemic environment in terms of those definitions, followed by an overview of our first two years of lockdowns. The final section discusses how reviews and reforms of governance and leadership practices may be applied to develop the new normal needed to counteract the problems of the past.

Download the paper from:  https://mosaicprojects.com.au/PMKI-ORG-060.php#COVID

PM World Journal is a free monthly project management journal, see more at: https://pmworldjournal.com/

Project Management in the time of COVID

The first in a series of five papers by Dr. Lynda Bourne, commissioned by PM World Journal, has been uploaded to the Mosaic website.

Uncertainty – Is it time to rethink? considers what uncertainty might mean post-pandemic. Through a discussion of the concept of a Zone of Uncertainty, the paper considers how the current heightened awareness of uncertainty and unknown unknowns can contribute to more effective risk management practice, and how the introduction of the concepts of resilience, persistence, and adaptability may assist individuals, groups, and organizations to recover, review and reform their practices.

Download the paper from:  https://mosaicprojects.com.au/PMKI-ORG-060.php#COVID  

PM World Journal is a free monthly project management journal, see more at: https://pmworldjournal.com/  

Stakeholder Circle Upgrade Launched

The Stakeholder Circle® is the premier methodology and tool set for analyzing the stakeholder community around a business activity, or a project. The primary tool for implementing the Stakeholder Circle® methodology, is the Stakeholder Work Sheet (SWS). The latest upgrade now includes:

  1. The Stakeholder Circle® report as an integrated, fully automatic, capability
  2. Greater control over the prioritization calculations, you can balance power, proximity, and urgency to suit your environment
  3. Enhanced engagement assessment
  4. The stakeholder engagement index to track changes in the average stakeholder attitudes over time
  5. An integrated on-line help capability linked from each tab of the spreadsheet
  6. Two version of the tool, a 100-stakeholder version and a 1000-stakeholder version. 

You are invited to download the enhanced sample version of the spreadsheet from https://mosaicprojects.com.au/shop-stakeholder-worksheet.php  (there is no requirement to register before downloading). The sample version allows the first 5 stakeholders to be edited and all of the macros to run.

For more information see: https://mosaicprojects.com.au/PMKI-SHM-030.php

Crafting project success

A short article looking at the key requirements for creating a committed and cooperative team capable of delivering success in difficult circumstances has just been uploaded to our website. The concepts discussed are not new but are well worth revisiting in an age when distributed teams, and working from home are becoming the norm.

Download the article directly: https://mosaicprojects.com.au/Mag_Articles/AA013_Crafting_Success.pdf

Or for more on effective team management see: https://mosaicprojects.com.au/PMKI-TPI-010.php#Team2

Are Traditional Reports past their use-by date?

Projects create reports!

Most projects are required to produce weekly and/or monthly reports for their client as part of a contract, or as part of an internal set of reporting requirements, or both. But is this style of reporting valuable or are better options emerging? Projects create reports! Most projects are required to produce weekly and/or monthly reports for their client as part of a contract, or as part of an internal set of reporting requirements, or both. But is this style of reporting valuable or are better options emerging?

Our latest article ‘Are Traditional Reports Past Their Use-by Date?‘ discuses the problems and challenges of changing from reports to a real-time dashboard to communicate project information.

For more on effective communication management see: https://mosaicprojects.com.au/PMKI-PBK-040.php#Process2